Master Data Management

All of your data in a single governed source

Strategy & Advisory Services System Integration Services Support Services

Master Data Management

Industry leading MDM Solutions

In the age of information, big data and cloud, it has never been more important to tame and master your data with an MDM strategy. Whether that’s providing efficiency to your processes, understanding and engaging your customers, providing actionable insights or complying with regulations such as GDPR - data drives everything.

However, data can be disruptive, overwhelming and anarchic to your business, creating a taxing strain for your operations, resulting in not only reduced productivity and output but also missed opportunities on a daily basis. So, what is MDM and how can it help your business?

With many companies suffering from inflexible, disparate and incompatible information systems, this can result in overlapping and inconsistent data. This proves the need for experts to be able to curate an integrated MDM solution from inception to implementation has never been more necessary. We collaborate with industry leading MDM technology partners to ensure that we deliver a Master Data Management solution to revolutionise your data assets and processes to convert you into a truly data driven organisation.

Key features of our MDM services

Our system implementation process follows Gartner’s seven building blocks of successful master data management. We don’t just focus on technical delivery, but the people and processes that make it work.

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Strategy & Advisory

We work with our clients to understand your business vision and objectives, allowing us to curate a data strategy that compliments your goals. We provide a future state vision with concise requirements and the frameworks to make the right technology selection for you, alongside the organisational change roadmap required for you to become a data driven organisation.

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System Integration

Comma has become the most trusted name globally for the successful delivery of MDM and Data Quality solutions. Our delivery methodology is focused on all the key aspects that make data initiatives successful, focusing on not just the technology implementation but the required change initiative and the supporting quality metrics also ensuring your project success is measurable. Data projects always fail don't they? Not ours. 

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Support

People see data initiatives as projects, but in fact there is a long term operation that needs to be run and evolve with your changing business. We provide 2nd and 3rd line configuration support to our MDM and Data Quality solutions. This allows for routine small change packages, new data quality requests and organisational health checks to ensure the long term success of your initiative.

Our Advisory MDM Service

Often companies know they have issues with their data, but justifying the case for change or even selecting the right tool to benefit their business can be difficult. This is due to the lack of informative resources accessible to businesses, and when combined with the convoluted nature of the MDM sector can lead to confusion and justified hesitancy.

Given our breadth of knowledge and scope within the MDM industry, we are in a unique position to offer the advisory services that will not only enable your initial project to be as successful as possible, but will ensure your organisation is set for long term success.

Our Advisory Services Include:

  • Data Project Diagnosis - Building a case for change for your data project and setting you on a clear strategy with clear benefits identified.
  • Data Project Readiness Assessment - Data projects are often seen as having high failure rates, which is often due to them being too focused on technology. Our methodology is underpinned by Garter’s 7 building blocks of MDM, with a clear executable strategy to deliver each of the 7 components, we can assess, and where necessary remediate, to ensure the program's success.
  • MDM/PIM Vendor Selection Service - given our unique position of being vendor agnostic within the MDM sector, we are able to leverage our knowledge and experience to create a framework that enables you to select the most appropriate tool to support your business vision.
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Our Support MDM Service

The nature of business is that strategies and visions are often subject to change. Outside factors may lead to you having to update your priorities - as the landscape changes and develops, so must your business - and the same applies to your MDM software.

Whilst it is at the core of our ethos that we will always leave our clients in a position of self sufficiency, we recognise that not every business has the capacity to do so.

To ameliorate this, we offer an ongoing enhancement and support service, to ensure that your MDM platform is always evolving with your business.

Whatever your needs – whether you have worked with Comma before, or are taking a fresh look at your MDM strategy – we can provide practical, unbiased advice, training and technical assistance that is often unavailable direct from your system vendor.

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Our MDM Configuration and Support Services Include:

  • Small change packages - enabling your technology to stay up to date with your business goals
  • Data Quality and Data Governance support - ensuring your data doesn't slip behind as you move forward on your digital transformation
  • Internal training - make sure everyone stays on the same page regarding your new data model
  • Metrics and performance - keep everything working to its full potential